Tutorials Basics Troubleshooting and limits

Recover unsaved work

How the apps keep a recovery copy while you work, and how to get your work back after a crash or a closed tab.

While you work, each app keeps a recovery copy of what you have not saved yet. It is not a save: your file on your computer only changes when you save it. The copy is there so a crash, a closed tab or a computer that turns off does not cost you your work.

When the copy is kept

  • A few seconds after you stop editing, and at least every 30 seconds while you keep going.
  • When you switch to another tab or window.

The copy stays in this browser, on this computer. Nothing is uploaded.

Get your work back

  1. Open the same app again, in the same browser.
  2. If it closed before your work was saved, it asks Recover your work? and lists what it kept, with the time of the last copy.
  3. Choose Recover to open it, or Discard to throw it away.
  4. Save it to a file as soon as it opens.

Not now keeps the copies for 30 days, and the app asks again the next time it opens. A reload counts too: reload a tab with unsaved work and the app offers it back.

Things to know

  • When you save, or close a file on purpose, its recovery copy is removed.
  • Another tab of the same app that is still open never offers your copies. It only offers work from a tab that has gone.
  • Private windows in some browsers, and a browser with no space left, cannot keep a copy. The app tells you when that happens, so save to a file more often.
  • Clearing your browser's site data removes the copies.
  • Not every app keeps a recovery copy yet. Each app's own help says whether it does.